Shipping policy

Thank you for shopping with us! Below you’ll find everything you need to know about how we process and ship orders.

📦 Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email which may include tracking information.

United States Shipping

(Shipped from the United States and delivered within the United States)

Standard Shipping

  • Delivery Time: 2–5 business days
  • Carrier: USPS
  • Cost: $5.99
  • FREE Standard Shipping on orders $70.00 USD or more

Priority Shipping (not available on all products)

  • Delivery Time: 1–2 business days
  • Carrier: FedEx
  • Cost: $11.99

Canada Shipping

(Shipped from the United States and delivered to Canada)

Standard Shipping

  • Delivery Time: 4–8 business days
  • Carriers: DHL / FedEx
  • Cost: $9.70
  • FREE Standard Shipping on orders $70.00 CAD or more

Priority Shipping (not available on all products)

  • Delivery Time: 2–5 business days
  • Carrier: FedEx
  • Cost: $21.50


🌍 International Shipping
(Shipped from the United States and delivered anywhere else, but Canada where available)

We ship to many international destinations worldwide.

Standard International Shipping

  • Delivery Time: 3–10 business days
  • Carriers: DHL / FedEx
  • Cost: $9.22
  • FREE Standard Shipping on orders $70.00 USD or more

International Priority Shipping

  • Delivery Time: 2–5 business days
  • Carrier: FedEx
  • Cost: $18.00

GENERAL SHIPPING RATES

Depending on the products order, these may fall under our “general shipping rates” which is as follows:

 

Within the USA:

  • $8.99 for Standard Shipping on orders less than $70
  • FREE Standard Shipping on orders $70 or more

Outside the USA:

  • $12.99 for Standard Shipping on orders less than $70
  • FREE Standard Shipping on orders $70 or more

The 1-3 day processing time in also relevant for general shipping rates.


SHIPPING & HANDLING FROM INTERNATIONAL WAREHOUSES (China)

 

Please allow 1-3 days for handling and processing the order.  Once the item ships, you’ll be notified via email and you can expect delivery within 2-3 weeks.  Some items may be delivered in under 2 weeks. 

 

  • General Shipping Rates apply from International Warehouses.
  • Orders placed mid February - March will process after Chinese New Year has ended

🌐 Customs, Duties & Taxes

  • International orders may be subject to customs duties, taxes, or import fees, which are determined by your local customs authority.
  • These charges are not included in our shipping rates and are the responsibility of the customer.

🚚 Shipping Delays

 

While we strive to meet estimated delivery times, delays may occur due to:

  • Carrier issues
  • Weather conditions
  • Customs processing
  • High order volumes or holidays

We are not responsible for shipping delays once the package is in the carrier’s possession.

 

📬 Incorrect Address Disclaimer

Please ensure your shipping address is entered correctly at checkout.
 We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information.

 

❓ Questions?

If you have any questions about shipping or your order, please contact our support team before placing your order. We’re always happy to help!